PRIVACY POLICY

We, Chien Technologies Private Limited, recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former users of the Doggie website and Application (hereinafter collectively termed Application ). By visiting and/or using our Application, you agree to abide by and be bound by this Privacy Policy.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual entity, when you visit and/or use our Application. Any information that we collect about you while you are visiting or using our Application will be handled in accordance with this Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites/applications that may post links or advertisements on or otherwise be accessible from our Application. The information collected by these affiliates or third party websites/applications is subject to their own privacy policies.

  1. Information We Collect: This section of our Privacy Policy describes the categories of information collected by the Application.
    1. Personal Information: While using our Application, we shall ask you to provide us with certain personally identifiable information that can be used to contact or identify you (that is, "Personal Information"). Personal Information shall include without limitation, your-
      1. Email address;
      2. Name;
      3. Contact number;
      4. Complete postal address; etc.
    2. User Generated Information: While using our Application, we shall ask you to provide us with details of your pet and your pet s health information ( User Generated Information ). User Generated Information shall include specifics of your pet, including without limitation deworming dates, vaccination details, etc.
    3. Doctor Generated Information: While using our Application, we shall collect the health information of your pet generated by a doctor through VETolution during your visit to any pet clinic(s)/veterinary hospital(s)/veterinary doctor(s)/vet(s) that/who uses VETolution, which is a website and application owned and operated by us.
    4. Usage Information: We may also collect information that your browser sends whenever you visit our Application or when you access the Service by or through a mobile device ("Usage Information"). This Usage Information may include information such as your computer's Internet Protocol address (that is, IP address), browser type, browser version, the pages of our Application that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Application by or through a mobile device, this Usage Information may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
    5. Information about Your Transactions with Us: In addition, we collect your paid service(s) request(s) information and purchase and payment history.
      Any information collected by Chien Technologies Private Limited will be used by Chien Technologies Private Limited to improve its services, Application, etc; and maybe shared by Chien Technologies Private Limited with certain other specific users, or with our bona fide third-party partners, affiliates, advertisers, and sponsors. Chien Technologies Private Limited may also direct users to websites/applications operated by third parties, though Chien Technologies Private Limited does not guarantee the security of any personal information disclosed on those websites/applications.
  2. Cookies and Similar Files: Our Application uses cookies and files that are similar to cookies to track the activity on our Application and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Application. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Application. Examples of Cookies we use-
    1. Session Cookies- We use Session Cookies to operate our Application.

    2. Preference Cookies- We use Preference Cookies to remember your preferences and various settings.

    3. Security Cookies- We use Security Cookies for security purposes. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No personal/specific/individual information about you is stored on the cookie.

    4. This Privacy Policy covers the use of cookies and similar files by Chien Technologies Private Limited only and does not cover the use of cookies and similar files by any third party advertisers or websites or applications linked to this Application.
  3. Use and Disclosure of Information: We use the information that we collect about you in such manner and to such extent that we deem fit, to provide, maintain, improve, and administer our Application, operate our business, provide services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience. We further use the said information to allow you to participate in interactive features of our Application when you choose to do so, to provide customer care and support, to provide analysis or valuable information so that we can improve the Application, to monitor the usage of the Application, to detect, prevent, and address technical issues, to contact you for any purpose we deem fit via such medium as we deem fit, including without limitation the medium of SMS, etc. Further, we reserve the right to share any and all information and data submitted by you on the Application with our other websites and applications such as VETolution in such manner as described in the Terms and Conditions of this Application https://doggietheapp.com/doggieterms.html . In order to carry out certain business functions, we sometimes hire other third party entities to perform services on our behalf. We may disclose personal/specific/individual information that we collect about you or from you, including without limitation your contact number, to these entities to enable them to perform these services. In addition, we may share the information we collect with other entities with whom we have joint marketing arrangements. We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Chien Technologies Private Limited reserves the right to disclose the information described in Clause 1 above, including without limitation Personal Information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms and Conditions, or to protect the rights or property of Chien Technologies Private Limited or others.
    In addition, it is possible that in the future another entity may acquire Chien Technologies Private Limited or its assets. It is also possible that Chien Technologies Private Limited may partner with or purchase another entity to continue to do business as a combined entity. In the event that this occurs, it is possible that our user information, including your Personal Information, may be transferred to the new business entity as one of Chien Technologies Private Limited s assets. In such an event, we will update this policy to reflect any change in ownership or control of your information.
  4. Transfer of Your Information: Your information collected as under Clause 1 above, including Personal Information, may be transferred to- and maintained on- computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
  5. Data Security: The security of your information as collected under Clause 1 above is important to us, but by using this Application you acknowledge that no method of transmission over the Internet, or method of electronic storage is a 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You further acknowledge and affirm that Chien Technologies Private Limited shall, under no circumstances, be responsible in any manner for any unauthorized disclosures of any and all information shared by you on or via the Application. You agree and affirm that VETolution and Doggie shall continue to function separately in all aspects, including without limitation data security.
  6. Links to Third Party Products and Services: While you are visiting or using the Doggie Application, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Doggie. If you click on one of the presented offers, you will either be redirected to the site of the third party or will interact with the third party on the Application s platform, and any information you provide in response to the offer will be collected and used by the third party and not by Doggie in the former scenario. In the latter scenario as specified above, may share any/all of your information with the third party product or service provider that you interact with on the Application in order to provide you with the product(s) or service(s) requested by you. In either scenario, information provided to the third party and any dealings you have with the third party, either by you directly or by you through this Application as in the latter scenario explained above, will be governed by the privacy and other policies of that third party. Doggie shall not be liable in any manner under any of these circumstances.
  7. Changes to this Privacy Policy: This Privacy Policy may change from time to time. Doggie may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Application, such that the latest revised Privacy Policy shall be binding on all users. We reserve the right to modify this Privacy Policy at any time, so please view it frequently.


DOGGIE THE APP WALLET PRIVACY POLICY

We, recognize the importance of protecting your personal data. We value your privacy and appreciate your trust in us. By visiting and/or using Doggie the App Wallet (hereinafter referred to as "Application" or "App" or "Wallet"), you agree to abide and be bound by this privacy policy.

In this privacy notice we provide you information about Wallet facilities and the personal data we process, what are your rights and where you can contact us in case you have any questions or concerns about your personal data processing for Wallet. We only process personal data where we have your consent or where we are entitled to do so based on other legitimate reasons, in particular where:

  1. Processing is necessary for the performance of the Service and to enable us to contract with you in connection with provision of the Service,
  2. Processing is necessary for compliance with a legal obligation to which we are subject;
  3. Processing is necessary for the purposes of the legitimate interests pursued by us as the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of you as the data subject and which require protection of personal data.

Any information we collect from you or your entity for Wallet shall come under the ambit of this Privacy Policy. Thereby we request our users to read the Privacy Policy before using the Wallet facility of the Application.

If you are not at least 18 years old, please seek advice of your parents, or other adult person who is the holder of parental responsibility before you start using our App or any of the Service.

INFORMATION WE COLLECT:
This section of our privacy policy describes the categories of information we collect from our register or potential users for our Wallet facility while accessing to our Application.
Personal Information: While using our Application, we shall ask you to provide us with certain personally identifiable information that can be used to contact or identify you (that is, "Personal Information"). Personal Information shall include without limitation, your:

Not subject to limitation of these documents, we may ask for other documents to comply with the procedures and the rules from time to time and as needed as per our discretion.

The information is necessary for us to comply with our regulatory obligations and to adequately perform our services.

Usage Information: We may also collect information that your browser sends whenever you visit our Application or when you access the Service by or through a mobile device ("Usage Information"). This Usage Information may include information such as your computer's Internet Protocol address (that is, IP address), browser type, browser version, the pages of our Application that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Application by or through a mobile device, this Usage Information may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Information about Your Transactions with Us: In addition, we collect your paid service(s) request(s) information and purchase and payment history.

COOKIES AND SIMILAR FILES: Our Application uses cookies and files that are similar to cookies to track the activity on our Application and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Application. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Application. Examples of Cookies we use-

  1. Session Cookies- We use Session Cookies to operate our Application.

  2. Preference Cookies- We use Preference Cookies to remember your preferences and various settings.

  3. Security Cookies- We use Security Cookies for security purposes. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No personal/specific/individual information about you is stored on the cookie.
This Privacy Policy covers the use of cookies and similar files by Chien Technologies Private Limited only and does not cover the use of cookies and similar files by any third party advertisers or websites or applications linked to this Application.

ELIGIBILITY: The services are not availed to persons below the age of 18 years or to any other person who has been suspended from using the services of Doggie the App. Parental guidance is necessary before using the service of Wallet for the person below the age of 18 years. . You represent and warrant that you have the right, authority, and capacity to enter and to abide by all of the privacy policy and terms and conditions (Terms and Conditions as mentioned in Doggie Wallet) of the Application. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

WALLET RECHARGES: The Doggie App Wallet is a Pre-paid credit account which is associated with your account in Doggie the App. This prepaid account allows you to pay a lump sum amount (maximum Rs.10, 000) once to Doggie the App and then the users can avail multiple services without having to pay each time. The users will have to recharge their Wallet with a minimum balance before availing the service; the minimum balance should be equal to and/ or higher than your selection of VETconnect service amount.
The Doggie App Wallet can be recharged through the following mediums (Subject to change at any point of time):

Doggie the App reserves the right to ask you for your KYC (Know Your Customer) documentation at any stage to comply with any laws of India which may exist henceforth from time to time.
Doggie the App reserves the right to discontinue services at any time if there are discrepancies in information and/or documentation provided by you in relation to but not limited to your Wallet or bank account details or any other details.

DATA SECURITY: The security of your personal information and all your information as collected as above mentioned is important to us, but by using the Application you acknowledge that no method of transmission over the Internet, or method of electronic storage is a 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You further acknowledge and affirm that we shall, under no circumstances, be responsible in any manner for any unauthorized disclosures of any and all information shared by you on or via the Application and any/all consequences thereof, including without limitation any loss(es) and/or damage(s) suffered to/due to any information shared by you.

CONFIDENTIALITY: The user specifically agrees that the details related to their account shall be disclosed to the bank or any other medium through which the Wallet is being credited. The sensitive information of the user shall not be disclosed to any third party without the prior approval of the users or for a service which is requested by the user or for the above mentioned clauses.

LIABILITY: We are not liable for any loss(es) in case the user is disclosing its information to a third party, we shall not be liable to third parties for the ill functioning of the users. We hold no liability in any scenario. We shall protect the user's information with commercially acceptable means and thereby we waive any kind of liability against us.

AMENDMENT OF THE PRIVACY POLICY: The Privacy Policy of the Wallet may change time to time, thereby we request our users to frequently view the policies.
Doggie the App may modify, terminate, alter, and/or amend Wallet to the user anytime with or without prior notice, due to any changes in internal policies, rules, regulations and laws set by relevant authorities/regulators.
Amendments made under this clause shall be deemed to be a part of this Privacy Policy and in case of any contradiction the amendment form shall prevail.